Refund Policy

The window

You have 14 days from the date of purchase to request a refund. The clock starts when the payment clears, not when you get around to reading the README. After 14 days, a refund is at our discretion and only where a defect makes the product unusable for its stated purpose.

When a refund is automatic

You get the money back, no discussion needed, in any of these cases:

• The product does not run on the environment stated on its product page. You followed the setup checklist and it still would not run.
• The product materially differs from its description. Files missing, features described but absent, documentation that does not match the code.
• The download link never arrived. We could not deliver what you paid for.
• You were charged twice for the same order. Duplicate charges are refunded in full, including any fee the platform added.

When we will talk about it first

These are not automatic, but a conversation resolves most of them without a refund. We will always offer a fix or a workaround before money back:

• Your environment differs from the stated one. If the product page says it needs a specific runtime and you have a different one, we will help you get it working on your setup. If we cannot, the refund stands.
• You did not read the requirements. The runtime and the free-tier limits are written on the product page. If you bought without checking, we will still try to make it work, but a "this needs Node 20 and I have Node 14" situation is fixable rather than refundable.
• You changed your mind. A digital file cannot be returned, so this is discretionary. Ask, and if the request is reasonable and the window is open, we will usually say yes.

When a refund is not available

• After 14 days, except for a defect that makes the product unusable for its stated purpose.
• Because the automation did not produce the business result you hoped for. The kit watches a page and tells you when it changed. Whether that change makes you money is not something the kit controls, and it is not a defect.
• Because you broke it. Modifications that stop it running are your modifications. We will still help you debug, but not refund.
• Because you want to keep using it anyway. A refund ends the licence. You cannot take the money and keep the files.
• Resale or redistribution. If we have evidence the product was redistributed in breach of the licence, no refund is issued.

How to request one

Email 1761603898@qq.com with:

• The order reference from your receipt.
• The email address you ordered with.
• One sentence on what went wrong. That is all we need. No form, no proof of purchase upload.

We reply within one business day. Approved refunds are issued by the payment platform back to the original payment method. The platform's processing time applies, typically 5 to 10 business days depending on the method and the country. We cannot refund to a different card or account.

If your request is refused and you think the refusal is wrong, reply to the refusal email. A second look costs nothing and the decision is sometimes reversed.

Partial refunds

If you bought a bundle and only one item in it is broken, we will refund that item's standalone price rather than the whole bundle. The rest of the licence stays in force.

What happens to the files

On refund, the licence terminates. You agree to delete the files and any copies. We do not enforce this technically and we do not audit it. It is stated here because it is the honest position, not because we intend to chase anyone.

Statutory rights

This policy sits on top of your statutory rights, not in place of them. If the consumer law where you live gives you a stronger right, that right applies and this policy does not narrow it. Where local law requires a longer window or a mandatory refund, that requirement governs.

Contact

Refund requests: 1761603898@qq.com. Everything else: the contact page. Full purchase terms: Terms of service.